Karen's knowledge is so extensive and up to date. If there is a way to help a Veteran or a Widow she is willing to share her knowledge. I have been attending the VAGA conferences
however this time I was not able to attend this year. So, the webinar was the next best way to gain my CLE hours. The material that arrived the day before the class provided by Jay
was great. This duel team gives so much of themselves. Thank you Karen and Jay.

Helen Justice, accredited agent
Roseville, CA



I take lots of webinars and I can honestly say yours is one of the best I have ever taken. Three and 1/2 hours is a long time to listen and learn, but you make it so enjoyable that the
time sped by and I was energized by the end instead of exhausted. Your presentation of the new regs and how to figure total net worth was really clear and helpful. Also I thought your
presentation of DOD benefits was very helpful I have a client now whose husband was career Air Force and she told me he is receiving service-connected compensation, but now I
think he is receiving either CRDP or CRSC due to hearing loss. He did radar on aircraft carriers.
See you again in 2 years.

Linda Butterworth, Till , Esq.
Carlisle, MA


Dear Karen & Rita:

Thank you for the guidance and reference information for withdrawal from a Claimant’s existing case.  I continue to be amazed at the depth of knowledge and the multitude of forms
you have created for VisPro members to benefit from.  Thanks.

John C. Holden
Attorney & Counselor at Law
Bartlesville, OK. 74005


Thanks so much, for this, and all that you and your team does.  Typically, I sit through VA related CLE’s and get frustrated at the imprecise information being passed along. When I sit
through a VisPro presentation, I always come out of it more knowledgeable and better informed.

Chris Johnson
Takacs McGinnis Elder Care Law, PLLC
Hendersonville, TN

Karen is a very knowledgeable and interesting speaker.  The materials are excellent and well organized.  Highly recommended.  

Richard L. Newman, Esq.
Doylestown, PA



I am attaching the evaluation doc.  Thanks for the seminar.  Always good refresher and new info.


Jessa Miller
Attorney at Law
Cleveland, TN 37364


Thanks to you and VisPro forms and list serve!!  We won the BVA appeal for a client a year ago. Just today, we received the award.  Each of the six retroactive years was different, of
course.  The resultant retroactive benefits award would not have been possible without your, Rita's, and VisPro's help concerning claim forms and EVRs for the last six years going
back to the effective date in 2011.  It took quite a bit of back and forth with the VA on the "new claim" forms using them to go back that far and with EVRs for every year since but it all
worked out.  Now we have to have the fiduciary appointed ASAP.  

Kudos to VisPro!!

Richard R. Vouga, J.D.
Vouga Elder Law & Estate Planning
Chesterfield, Missouri


I have to admit that I only reluctantly bought your VisPro program.  Many software systems promise a lot but deliver little. And it was only because of the praise of VisPro by other
attorneys that I handed you my charge card at the Life Care Planning Law Firms Association seminar.

I am pleased to tell you that my Care Coordinator, Vickie Rech, and I are thrilled with VisPro.  It has saved us untold time in helping our clients apply for Aid and Attendance benefits.  
VisPro has taken the steep learning curve and just about flattened it out.  VisPro tells us what questions to ask, which forms to use, and offers comprehensive explanations and tips
along the way.

As lagniappe, your email Q & A is invaluable also.  We posted some questions that would have taken us hours to resolve on our own, and almost immediately, you and Victoria Collier
came back with comprehensive, well written responses.  We have gotten our money’s worth from the email Q & A alone with the time you saved us in the first few weeks.  We feel as
though we have a well seasoned professional standing over our shoulders guiding us through the learning process.

Congratulations on one heck of a product and incredible service and, please, keep up the good work because we need you.

With best regards, I am

Sincerely yours,

Joseph R. Gilsoul
VA Accredited Attorney
Weems, Schimpf, Gilsoul, Haines, Landry & Carmouche
Shreveport. LA

Also from Joe Gilsoul:

I took the time to listen to your video, and it is terrific. I think you need to emphasize more that everyone who purchases your software needs to make the time to listen to the video.

You sure have a marvelous product. As I’m now doing these forms myself until I can get a new person hired, I am really learning just how marvelous it is. Nothing like it exists for any
other … anything.


I found this webinar extremely well organized and well presented. I can't see how you could have possibly done a better job.

"karen is one of kind"

You always provide service “above and beyond the call of duty.” (My goal over the next year is to become well-versed in the service-connected aspect of the VA law. We’ll see how that
goes. The information you make available will be particularly valuable in that pursuit.)

Kemp Scales
VA Accredited Attorney
Titusville, PA


First, thank you for the training and the test materials that you offered in the past.  After 14 months and several phone calls to the OGC, I finally got the "invite" to take the Claims
Agent Exam.

The materials that your organization provided were so very helpful in helping me to study and prepare for the exam. Your test, which I passed, materials along with the answer key
citations were also really helpful during the study process.  

Lillian C. Pitts, MSM, MSS
American Legion Certified Post Service Officer
NVLSP Service Officer Training Course Graduate
Executive Secretary, Life &Transitions Human Services Ctr., Inc., St. Augustine, FL 32092


You are, by far,
the best resource we have (and we have a lot of resources) so thank you!

Helayne Levy, J.D., LL.M. in Elder Law
VA Accredited Attorney
Licensed in North Carolina and New York


I was extremely pleased with the webinar.  The level of knowledge and expertise that is expressed and shown throughout the presentation is bar none.  Additionally, it is a plus to be
able to ask questions directly to the presenters.  I have NO complaints, other than I wish that I could participate in more of the webinars.

Lillian Pitts, MSM, MSS
American Legion



I am thrilled to report that after 10 months, we successfully had a claim APPROVED after an initial denial based on questioning of assets transferred to a non-grantor irrevocable trust.

I submitted the claim for reconsideration along with a copy of the trust for review and the VA awarded the benefit back to the origination date.

Your help and guidance was instrumental and I can't thank you all enough for the timely and accurate information.

Christina Drumm Boyd, BHS, CSA, GCM
Accredited U.S.Veterans Administration Agent
Care Connect of Hampton Roads, Inc.
Virginia Beach, VA  


Karen was able to pack a significant amount of information into the CLE webinar.  The resources she provided will be an asset to our practice in this area of law.  I am so happy she did
current updates on the laws and regs.  I feel so much more confident on the subjects she covered.  The CLE I did before the course was an audio recording from 2012.  It looks like
much has changed!  So glad I took the course.  I also appreciated the way she wove in representation pitfalls and how she highlighted important intake questions for all intakes in an
elder law practice (including  estate administration).  I wish we had more time to go over the topics in the webinar.  I think the materials will help cover those topics we did nto go over in
depth.  I am interested to listen to her 6 hour lecture

Daniella Keller, Esq.
Rowlands and Lebrou


VisPro is the most comprehensive VA Application software on the market, including forms for Improved Pension, Compensation, Dept. of Defense, Health Care and Burial benefits. The
help boxes throughout are a great way to train new staff, saving time and unnecessary novice errors.  Worth the investment.

Victoria L. Collier, CELA
Decatur, GA

Karen did a great job of presenting the materials in an easy to understand format.  She takes an overwhelming topic and breaks it down into units that are practicable.

Susan Graham
Senior Edge Legal
Boise, ID

Karen and Jay,

Susan has forwarded this request to Terri in our office.  I just wanted to touch base with you and thank both of you for the help you have given me with the VisPro program and
training.  I am retiring effective July 31 and want you to know all that you do for the Veterans to help them obtain benefits is appreciated.  As with the elderly, Veterans are often an
underserved population and it is nice to know there are people like you that are addressing that problem.

Barbara J. Miller
Senior Edge Legal
Boise, ID


We have been working with VISPRO / Karen McIntyre since 2010 and have found this to be one of the best resources for Veterans Benefits available.  I have employed Karen as a
consultant as well and whenever I have a concern or need guidance or clarification she promptly provides me with the information that I need.


April Rowh
Legal Assistant
Sheri A. Peters, Esq.
Munroe Falls, Ohio 44262


Six years ago, I started my journey with assisting our veterans with their VA pension applications.  I had no prior knowledge of what to do or how to complete an application.  I owe my
success in this field to the webinars provided to me by the creators of VISPRO.  They are very detailed and informative, and they provide you with the tools you need to successfully
advocate for our Veterans.  I would recommend participation in all of the webinars to further your education on assisting our veterans.

Taking the sample VA examination was an eye opener.  It brought to light my strengths and weaknesses.  This examination is a great guide to those who are going to take the
accreditation examination.   

Joanne Solometo
VA Benefit Specialist
Rothkoff Law Group
Cherry Hill, NJ  08002


"Karen McIntyre has spoken twice at Suffolk University Law School in Boston.  On both occasions, she was a key speaker, highly rated and we found her presentations and knowledge
of VA most beneficial to our attendees and would welcome her again as a speaker."

Carole Wagan
Director, Advanced Legal Studies
Center for CLE & Academic Conferences
Suffolk University Law School


" I just have to say that Vis-Pro is an amazing help cutting through the red tape of the VA application process. It is an amazing information database and a wonderful time saver. I love
the easy referencing, the fact that the forms are self explanatory and the tabs for reference. I feel like I have all the tools at hand that I need to be able to help my clients in the best
way possible."

Kelcee-Rebecca Hetue, Legal Assistant to  Joe H. Kimmel, VA claims
The Kimmel Law Firm
Paducah, Kentucky


I have participated in Karen's CLE webinars at least three times.  Her materials are well organized and easy to follow.  She makes the many VA benefit programs understandable and
explains how they apply to my clients.  She is a great resource.

Thanks.  Susan.
Susan M. Graham
Senior Edge Legal
Boise, ID

The marketing materials offered by Veterans Information Services, Inc. are excellent.  Several of lawyers in this firm sat in on Karen’s marketing presentation and we all found it very

Sincerely yours,

Alexander M. Taylor, Esq.
Kennerly, Montgomery & Finley, P.C.
Knoxville, Tennessee 37902


I took Karen’s training course in 2011 before I start practicing VA Pension Benefits law.
It was a very comprehensive course that covers all related areas to VA Benefits.
The written materials are also very comprehensive and helpful, and I still use those materials for guidance.
This course is a “must” for anyone who would like to start assisting people for their VA benefits.  
Best regards,

Ms. Mieko Shikuma
Shikuma Law Offices, PLLC
Seattle, WA 98133

We all work hard and every so often it is good to get a thank you. Without your help, enthusiasm, and advocacy for veterans, we would not be where we are today. Your work on the
list serve is unbelievable and the VISPRO documents are worth their weight in gold. Thank you for your work, encouragement, and for all the work you do.

David Wingate,
Elder Care Attorney & Accredited Veterans Attorney
Senior Life Care Planning, LLC


A personal, deeply felt thanks for your many hours of effort on this listserv. And for the seminars you provide. You are a tremendous resource that my firm, and I'm sure many others,
could not do without. The help you provide in understanding the VA laws has assisted me in providing much better service to our nation's veterans. Thank you.

Donald D. Vanarelli, Esq.
Law Office of Donald D. Vanarelli
Westfield, NJ 07090


You are an indispensable resource (and blessing) for my practice, and most importantly for my clients!  Thanks again and again.

Gregory T. Pearce
Attorney at Law
Wakefield, MA and Cambridge, MA


"Your seminars are the best."  Sheri.

Sheri A. Peters, Esq.
Certified Specialist in Estate Planning, Trust and Probate Law
Williger & Peters
Monroe Falss, OH


I just wanted to take a minute to express how amazing you are in helping Veterans and their families get the needed services they deserve.  You truly are a gem and we are all lucky to
have such an advocate out there. I wish I had even 1/2 of what you know about all of the Veteran's Benefits. You go above and beyond and I wanted to take a moment to tell you how
appreciated and valuable you are.   Hope you and Jay are well.

Warm Regards,
Angie Griffith
Estate Planning and Elder Law Firm, PC
Arlington, VA


A thank you & testimonial:

Thank you for your tireless efforts on the part of our US wartime veterans and those of us who serve them. Your expertise, experience, and enthusiasm always provide timely updates
and seasoned counsel. You are a 'priceless' professional resource that is available to us at a 'pittance' of its actual value.  
!Viva VisPro and the McIntyres!

Rick L Law, Esq., VA Accredited Attorney

Rick L Law, Attorney
Law ElderLaw
Aurora, IL 60502
Learn more about us at www.lawelderlaw.com


I have to tell you--the software is amazing.  I was so confused and overwhelmed and nervous, but just working through your forms and suggestions and help boxes helped so much.

I am so impressed with you and how diligent and helpful you are.

Many thanks,

Sara Polinsky, Esq.

"The biggest difference between doing VA applications this year compared to last is VisPro"

Teresa Houston, Hurley Law Firm
Life Care Planners Law Firms Association Conference
New Orleans, LA, September 13, 2008

Your excellent and impressively timely responses and continued improvements (like categorizing
the responses to make it easier for us to save them to the List-Serve Journal) really adds value
to an already valuable product.

Great job.


Joseph R. Gilsoul
Weems, Schimpf, Gilsoul, Haines, Landry & Carmouche
Shreveport, LA 71104

"VA Aid & Attendance applications are intimidating and difficult to follow.  If they are not properly completed, benefits will be denied and there could be a year long period before the
application can be resubmitted.  VisPro is the solution to these issues.  VisPro provides incredible guidance for what information needs to be placed on which line and what does not
need to be included.  It even provides a calculator to estimate the income level necessary for benefit qualification and what the award should be.  If your practice involves VA benefits,
this is the must have solution for application guidance."

Miles P. Hurley
Hurley Elder Care Law
Atlanta, Georgia  


"As a manager of 3 Assisted Living Communities in Massachusetts I have had the pleasure of doing business with the owners of VisPro since 2004.  They have helped many of our
residents successfully filter through the complicated VA process and given our residents the needed support to obtain the VA benefits that these Veterans deserve and are entitled to
receive.  I am extremely confident that their newest project offering inter-active CDs will be simple to use and cost effective."

Walter O'Hanian
Christopher Heights Assisted Living
Attleboro, MA

"These CDs, produced by nationally recognized experts on Veterans Administration benefits, provide the user with a step-by-step guide through the VA maze.  By anticipating virtually
every scenario that you or your client might face, the authors have taken all mystery out of the application process."

Dan Munster, Attorney at Law
Atlanta, GA

“The authors of VisPro have served our clients well for over five years.  Without their assistance in navigating the VA system, families would have been lost in the complicated
application process.  Through the guidance of these professionals, our clients gained access to benefits, which they, as Veterans, deserve.”

Michelle Ettenger
Community Relations Director
Elmcroft of Roswell, GA
"When I first started practicing elder law back in the mid-Nineties I distinctly remember law
issues...but also the "how to" issues to serve my elder law clients.

Years later, with the same trepidation I moved my practice into the area of Veterans Benefits...I saw the opportunity to serve the Greatest
Generation, but frankly I was concerned about how to actually help this group...I didn't have nearly the grasp of VA issues that I had with
medicaid....so I listened to my VA mentors...attorneys Victoria Collier and Rick Law...and I dove in.

I invested in VisPro software and joined the List-Serve....talk about a lifesaver!  The software, designed to take me and my staff through the filing
of VA claims, is like a breath of fresh air...it is intuitive...and gives help every step of the way.  Vis Pro almost anticipates my questions and then
answers them in a way I can understand and pass on to my clients.

What I didn't fully grasp when I invested in the software was the value of the List Serve...talk about a sharing community!  Karen McIntyre and her
team are like a research think tank...a question is posted by an attorney like me and within a short period of time I am given the answer to my
question with legal citations where needed....while they are not practicing law  in the responses...they do give me the direction and confidence I
need to practice in this ever-evolving area.

I would be lost without Vis Pro...anyone practicing in the area of VA benefits should invest in this software...it gets my highest recommendation!

William G. Hammond, JD
Overland Park, KS
Veterans Information Services, Inc.
643 Springharbor Drive, Woodstock, GA 30188   770-924-3253   info@info4vets.com

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